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Lexmark 4800 wireless printer...when printing from a laptop the print is smudged


Answers :

You aren't giving a lot of details here, but let's try a couple of things to see if we can clear this up. I am working from the assumption that you are talking about wireless printing, and am going to recommend that you try a test page with the laptop hooked to the printer by the USB cable. Are the results the same? If so, is the print clear when you print a test page from the printer's own maintenance menu? If so the problem is either the paper (moisture content) or the way in which the paper is being presented to the print head (possibly rubbing it a bit - again not enough info one the problem). If the smudging only occurs when printing from the laptop, be certain that you have the correct drivers installed.
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