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The Memorex 16x-DD6-IN 1A that came with the Dell XPS I bought 3 years ago, has never worked. Dell tried to fix it through telephone call ins, but never got the thing to work. The three year warrenty ran out last May. I tried to get them to send me a new one, but got the runaround till thay no longer had to. Now I have a new Canon digital movie camera, the S100, and it shoots in a format which I still have not found out what it is, and going to the Canon web site was no help and I need to burn a


Answers :

Doing a quick search on the camera you mention, the results show that\015\012this camera has been discontinued a few years ago, it does not shot\015\012movies, the pictures are in JPEG format which can be read and veiwed by\015\012any computer.
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\015\012Are you sure you got the right camera model - is this it?

6931ac9.jpg


As for your drive, are you able to insert an audio disc and listen to music, or insert a software disc and install software?

If you can then you probably just need the correct software to burn a cd or dvd.

Software worth trying is - Nero Suite or Ashampoo burning Suite, which can be bought from any good PC retailer.

Both suites will enable you to create a dvd or cd with video and or pictures for viewing on a consumer dvd player.

Hope this helps.
Given the fact that you have dealt with this issue for three years and spent probably countless hours trying to resolve it - YES. Buy another drive, which will come with software that will operate the drive properly. Just make sure to check for compatibility with your camera. In the long run you will save a fair amount of money, a lot of time, and incalculable headaches!
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