Having problems with your Acer Aspire 5100 Notebook ?
DVD DL Doesn't Work
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\015 Acer 5100 with DVD RW DL. \302\240XP Pro SP3. \302\240It doesn't recognize DL discs with any app. It never did. \302\240Acer Tech Support won't discuss it because it's XP, not Vista, but I did send a Nero utility report on the drive, and they responded to that with the comment that from the readout, it wasn't a DL drive. \302\240It does not say DL on the drive, but it does on the box and all ads. \302\240I've seen a few other comments on sites w/this same complaint & w/Vista. \302\240Acer has no firmware for it & can't even tell me who the manufacturer is. \302\240Apparently they buy in lots. \302\240Any ideas?Thanks,[email protected]\015
\015\012The specs that I pulled for the Acer 5100 states 'dual-layer' as well, but who knows, it is possible someone didn't assemble the laptop properly. In that case, I would exchange it for a replacement if at all possible.
\015\012If you look up the make/model of the DVD burner and it is infact not dual layer, and you are unable to return/exchange the laptop, then you may have to invest in one yourself.
\015\012If the make/model does show it as dual-layer, then it may be a software issue. I don't know what version of Nero you are using, but you could test the DL capabilities with a free cd burning utility called CDBurnerXP.
\015\012To get to the control panel in Windows XP, click on "Start" right click on "My Computer", go to "Properties" then click the "Device Manager" tab then click the "Device Manager" button.
\015\012Hope this helps!
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