Having problems with your Acer Aspire 5610-4648 Notebook ?

Webcam not working with windows live messenger beta

\015 I have a acer aspire, and on msn when i go to start a video call or audio call it dosent work. when i click webcam it says it is already in use and when i click audio voice it says unable to run audio and video setup. Why is it happening ?\015\012is my webcam broken ?\015\012\015\012please help !-kelsey\015

Answers :

\015\012You\015\012are Unable to Initiate a Video Call or Video Conversation in Windows\015\012Live Messenger after Upgrading to the Latest 2009 version (build\015\01214.0.8050.1202)\015\012\015\012\015\012 \015\012
Note: This information only applies for users who have the McAfee Site Advisor. \015\012
\015\012
SYMPTOMS: \015\012
\015\012
When\015\012trying to initiate a Video Call or Video Conversation in Windows Live\015\012Messenger 2009, one the following errors is encountered: \015\012
\015\012
“We\015\012couldn't start your camera device. Please check that your camera is not\015\012currently in use by another program, and then try again.” \015\012
"Messenger is not available right now. Please try again later. (0x8ac70202)" \015\012
"Messenger is not available right now. Please try again later. (0x8ac70013)" \015\012
\015\012
When trying to run the Audio Video Setup this error is encountered: \015\012
\015\012
“We are unable to run the Audio Video Setup” \015\012
\015\012
TROUBLESHOOTING STEPS: \015\012
\015\012
This\015\012issue has been determined to be caused by a compatibility problem with\015\012Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee\015\012is working on a patch to address this issue, but until it becomes\015\012available, you may try the posted workaround on their website at: \015\012
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry
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