Having problems with your Acer TravelMate 290LCi Notebook ?

Computer dies on me (can't say it better due to no technical knowledge; pls read :-)

\015 Hello there! My problem is with my Acer Travelmate 290 laptop computer, bought in late 2003 (Europe). It has seen quite a bit of use, but nothing really heavy (no video editing or huge amounts of applications running at the same time) and hasn't suffered any accidents (no spills, no bumps, no screen hitting). I have always been very careful about doing my tidying up, and complying with instructions for updates from both security software (anti-spyware, recommended by the manufacturer, and anti-virus, recommended by the University's computing service), and Windows. The problem has been occurring at intervals since the beginning (the very first time was barely three months after the day I bought it), but up until 2-3 weeks ago, it happened fairly rarely--about twice a year or less till a few months ago, somewhat more frequently since then--but still not enough to be a major obstacle to daily use. However, two to three weeks ago it began to get really frequent--twice or three times a day some days.To describe the problem itself: I have the computer turned on (usually I am running an application and possibly moving the mouse around and/or typing, but not always) when suddenly, the screen turns totally black, without any warning, visual or sound, and without showing any of the various screens associated with shutting down. The only thing that I have noticed associated with the screen going blank is a tiny mechanical sounding-noise (ie that doesn't sound like anything that could be coming from the software/ OS, but seems to bear more relationship to the various whirring sounds coming from the 'puter's innards when it is working properly. It's like a slightly hollow-sounding 'click'--something between the sounds 'click, and 'pock' (lol, I'm feeling silly now ...). This happens at the same time as the screen going blank, or just a fraction of a second before.It then seems to be completely turned off, because I can't hear any of the aforementioned whirring sounds (exactly like when I've turned it off myself).After, I try to turn it on (pressing the On button, just normally). It tends to do the boot-up up to a point, but at some stage, the screen goes blank again exactly as I described it above. This can happen a couple of seconds after the boot up started (too early for there even to be a screen to go blank), or after it has booted up without a problem, and I'm seeing my normal desktop, or absolutely any moment in between. Eventually, after many tries, it would decide to stay working. Sometimes I would have to leave it for a day or half-a-day, maybe 'cause it was time to go to class (or to sleep, lol), and couldn't afford to try any more. Usually it would be OK after that.Up until a few months ago I would get a screen sometime during the boot up that said that windows had been shut down in a strange way (I'm paraphrasing, cos I don't have it written down anymore--I *had*copied it), and it had to check disk FAT 32. It gave me an option to skip it and have Windows start normally (which I had to choose in a limited amount of time if I wanted it), but that it was recommended I did not. This part seemed to stop after one of the many IT people I have spoken to about this problem converted the disk to NTFS. She said she didn't know why this was happening, but thought it might just possibly help if I converted the disk to NTFS, and offered to do this for me when she saw I didn't look too sure I could cope with that. It didn't stop the screen-goes-blank palaver, but I'm no longer getting the Checking Disk FAT 32 screen any more, as of the first time screen-goes-blank happened after her intervention. Speaking of IT support brings us nicely to possibly the biggest obstacle I've come up against in trying to have this fixed: it happens at random times, so there's no guarantee it will be doing this when I bring it in to the service lab--even if I arrange to do it the very next day it's been playing up. Ergo, the technicians can't experience the problem for themselves, which rather impairs their ability to diagnose the problem and begin to think about fixing it. So far, I have taken it to the local official Acer support provider twice, and it's also been looked at by 3 or 4 more people, but nobody's been able to fix it, or even make a suggestion as to what this is. It doesn't seem to be related to the mains power supply, because it can happen even when it's running on the battery, not to mention it's been plugged in the mains in three different houses in two different countries with no difference in frequency of occurrence. When it was in the Acer service lab, I am told it was hooked up to a machine of some kind that ran tests, and it stayed that way for days the first time and still didn't do anything out of the ordinary. The second visit was three days ago, and I spoke to them today, and they said the same thing. I'd have thought I was going nuts, lol, but friends and family who have been around the house at times when it's been doing it have seen it too lol, we can't all be crazy I guess...;-)Anyway, I'm getting a bit desperate that it's going to be fixed, and have pretty much resigned myself to the idea of getting a new machine (I mean, I *have* had it for 4 years, after all--pretty good time for a laptop). But I would still REALLY like to know if anyone has come across this before (on any machine), if anyone knows what it might be, and of course, if you know what should be done to fix it, that would surely be a bonus!Thanks for lending a figurative ear, and thanks for having such a fantastic site! I'm only sorry I never found it earlier! I can hardly wait for all the contributions !Have a nice day!\015

Answers :

The 'click' sound you hear when your computer goes off is the hard drive head parking itself.  It does this whenever the machine shuts down to prevent damage.

As for the problem itself, I believe your computer is overheating.  There are thermal sensors in your computer which automatically kill the power before temperatures get high enough to cause damage to the components inside.  This also may explain why ACER Labs weren't able to find a problem:  they most likely have their lab air conditioned and set to a relatively low temperature.  I suspect that you tend to use your computer on your lap or on a desk surrounded by a lot of clutter.  This reduces the available airflow, and may cause the cooling system to re-use warm air instead of fresh, cool air to ventilate your computer.  One possible reason it may have gotten worse lately is an excess of dust, lint, cat hair, smoke residue (if you smoke), etc., has clogged the heatsinks that channel the air, reducing the airflow, and literally insulating the components,

There are a number of products available to help you with this problem, however our first task is going to be to remove any build-up of foreign matter on your machine.  Most office supply stores sell cans of compressed gas.  I would recommend purchasing one and applying it liberally to the vents on your computer.  Make sure that the machine is turned off (and unplugged, with batt. removed, for extra peace of mind) and spray the air into each vent opening, being careful not to invert the can (the compressed liquid may come out, which may cause condensation, leading to a short circuit if the battery / power is reapplied immediately).  Once you have done this to each of the vents twice, let the machine sit for about 2-3 minutes before reinserting the battery / power cord.  This should take care of the immediate problem, however you may still have issues with the device overheating depending on the environment you use it in.  To combat this, I recommend purchasing a 'laptop pad'. They can also be found in most office supply stores, and provide either a raised surface for the laptop, to allow more airflow, or on some of the more expensive models there is a fan to actively generate airflow.  

To prevent this from happening again, I recommend dusting your computer's interior about once a month.
It sounds like you might have an overheat issue. IF you don't use it on a flat surface OR if the fans have sucked too much dust then it could turn off abruptly to "save itself". I have had similar issues with Toshiba laptops and a good cleaning of the heatsink inside fixed the issues.
\015\012The problems seemed to rear it's head more often when the laptop was used on a bed or lap. To clean these depends on the model. The fans suck all the surface materials into the heatsink and over time it will block itself up causeing the video or processor to overheat. Laptops have sensors that halt the hardware if that sensor trips.
\015\012One other thing is that you might have a lemon, one of my Toshiba laptops had a secret recall to replace the motherboards as they overheated. It took me searching through many laptop forums to get the information and I got it warranty repaired 2 years after the real warranty expired.
Repair Help & Product Troubleshooting for Acer TravelMate 290LCi Notebook

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Computer dies on me (can't say it better due to no technical knowledge; pls read :-)

The 'click' sound you hear when your computer goes off is the hard drive head parking itself.  It does this whenever the machine shuts down to prevent damage.As for the problem itself, I believe your computer is overheating.  Th ... Acer TravelMate 290LCi Notebook

I am trying to burn a DVD that is 1 hour and 49 minutes long and it will not burn correctly. On a DVD-RW it only recorded just a small amount at the beginning and also had music in the background. I tried a DVD-R and it would not work at all. It also seems that the video file is larger than what the DVD can hold but I am using 4.7GB (2hours).

Make sure you treat your blank CD-R's with respect.\015\012Scratches or dust may cause write errors! Handle the disc carefully when transferring it to the CD drive!\015\012 \015\012 \015\012\015\012 \015\012DMA & Auto Insert ... PC Desktops

When i try to start my computer it gives me the option to repair or start windows normally....when i try to repair it gives me this error code: 0xc00000e9..... and then when i try to start normally it doesnt load or anything....i cant afford to do a system restore because i have a lot of information on my computer that i didnt save

Hi,with the indulgence of xx....Lost you in the Live Session/Chat. In any case am posting copy of the session with my suggestions. You are now in session with chris_cox_13Benimur says:Hi, ... Toshiba PC Desktops

Is my laptop core2 duo

I see DCSE has given you a way to check the CPU in your system except he left your question unanswered. If he had bothered to read your question he would have noticed that you actually read the markings on the CPU and he wou ... Dell Inspiron 1501 Notebook

Comes on at startup after logo screen and when you say ok it just comes back on again, cant get into windows xp at all have and acer aspire one with no cd drive

Hi,Your problem seems to be the usual thing which happens due to corrupt file system/virus or incompactible driver. Whenever windows XP come across such problem, the system will show some error related to the issue in a blue screen. But before ... Acer Aspire One Netbook 8.9" Notebook

Trubleshoot Motherboard what is mother board prob and how can find n fix them....

More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters ... PC Desktops

Re: your suggestion for my Dell Lattitude D600 Hard Drive Problem

Ok, now we have some good discourse! While I'd always prefer to use a friend's laptop to test my fringe hypotheses, having your own is a fine option too. And it sounds like you have an enclosure too, so you are pretty much all set. It's r ... PC Laptops

Hard drive driver problem

Hi,It is possible that your hard drive is a SATA and therefore not readily readable by 98, XP but surprised not even by Vista. In any case, since you would still prefer to run XP (due to other software compatibility issues), pls pr ... PC Desktops

COMPAQ SPS-BD 1394 Motherboard - replacing microprocessor and memory

I normally ask for more information when people post problems but I can't even be bothered to go through all this driver to get to the root of your problem. Cut out the c**p and give the necessary.\015\012\015\012As a former tech, you should know wha ... Compaq Presario 5000 PC Desktop

COMPAQ SPS-BD 1394 Motherboard - replacing microprocessor / cannibalizing into a Compaq Presario S5010NX, Prod. # DN032A-ABA, with a 2.5GHz Celeron w/ virtual memory problem. Details below

Hi dearwhy not make aconnection with another pc to other pc with crossing cable, you can sharing anything there, file ,printer...and allokecropp ... Compaq Presario 5000 PC Desktop

Ok, my computers internet is not working...Read and help me!

Wireless internet is basically a radio, and radio signals can be interfered with. Simply running a microwave can make your signal go out. Many wireless phones run on the same frequency as your computer, which can mess it up. In any case, wired is ... Dell Dimension 4700C PC Desktop

Startup problem hi, my dell desktop shows an error on a blue screen during setup that reads 0X00000024 (0X00190203, 0X812FF730, 0XC0000102, 0X00000000) PLEASE ADVISE jsmith9892

\012\011\011\011\011\011\011\011\011\012\011\011\011\011\011\011\011\011\011\011\011\011\011\011\0111\012\011\011\011\011\011\011\011\011\011\011\011\011\011\011\012\011\011\011\011\ ... Dell Dimension E310 PC Desktop

Lenovo 3000n100 goes to rescue and recovery 4 on start up

If the drive was bad, it SHOULD give an error message to that fact. You have 2 doing the same thing. I do NOT believe in coincidence. I would first try a new hard drive. If that works, you have to determine the value of the data on the old drive(s). ... Lenovo 3000 N100 0768 - Pentium Dual Core T2060 1.6 GHz - 15.4in. TFT PC Desktop

2 problems at almost same time

Try System Restore. It Resets your computer back to an earlier time. Windows XP has this built in. ... HP Pavilion a630n (PC109A#ABA) PC Desktop

When I am playing XENO Assault II, it crashes and says virtual Memory error, I have a 256MB ATI Radeon X1300 Pro video card, and 2 gigs of memory. I was thinking about upgrading my processor to a Intel® CoreTM 2 Duo Processor, what do you think? It's a great computer, I just want to have peak performance.

Virtual memory is actually part of a computer's physical memory that\015\012comes in the form of memory chips or RAMs. So what right? Well, it is a\015\012necessary evil and in order for your computer to run numerous programs\015\012simultaneously (a ... Dell Dimension E520 PC Desktop

Start up problem

Generally, that loud beep you hear is your BIOS (the part of the \012computer that turns on everything else) alerting you that there is a \012serious error with it's ability to function. Just for example, the beep \012could be due to your RAM not bei ... HP Pavilion dv2000t 14.1" Notebook Laptop PC (Intel Core 2 Duo T5500 1.66 GHz, 1GB RAM, 100GB HDD, D... PC Notebook

When I start my computer I am getting blue screen with this message stop: 0x00000024 (0x00190203, 0x8573FAE0, 0XC0000102, 0X00000000) , I try to do chkdsk /f but nothing happen, I have window xp

\012\011\011\011\011\011\011\011\011\012\011\011\011\011\011\011\011\011\011\011\011\011\011\011\0111\012\011\011\011\011\011\011\011\011\011\011\011\011\011\011\012\011\011\011\011\ ... Dell Dimension C521 PC Desktop

Laptop just died...power/battery???

Sounds like you have got a serious problem. \015\012Check the adapter with a multimeter, the output voltage should be slightly higher than the voltage that is printed on the label on the adapter, if not then you have got a faulty power adapter ... ASUS PC Laptops

Norton Internet Security 2008 installation problem

Download the Windows Install clean-up utility from the Microsoft site, Install it, run it and select the Norton 2008 product and un install it. Reboot, then try your installation again.\015\012\015\012Let me know if this wor ... Symantec Norton Internet Security 2009

I can't enter the start up...

How was the reinstall administered,from the hard drive restore image or from the disk?\015\012Reinstalls can be for a few different reasons,ie,virsus you cant get rid off or failed drive that has been replaced with a new one and needs a new ins ... Toshiba Satellite A100-S8111TD Notebook

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.

If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.\015\012If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer ... Compaq PC Desktops

My logitech R-20 speakers.

Hi again,Appreciate your reply and the additional information and as initially stated nothing is wrong with the speakers (Logitech R-20)When you installed a new hard drive and reinstalled Windows, most but not all the necessar ... Logitech R-20 Computer Speakers

EMachines T6528 desktop will not boot up

The power supply fan runs from either 5V or 12 so that only tells you that the voltage for fan operation is present.\015\012\015\012If you don't have a multimeter already, I would highly advise that you buy one.\015\012They are available for &l ... E-Machines eMachines Desktop PC

Code 39 on DVD Philips SDVD8821

Hi,\015\012 \015\012 The issue you have posted does require more information to troubleshoot and fix it, information like what type Version of windows you are using and does the drive in the ... Acer Aspire T690 (AST690UP820A) PC Desktop

Power off automatically after 10 - 15 min

Your hard disk has crashed. Take it in to a computer store (Microcenter, Fry's, TigerDirect, or Best Buy) to get a new one. The data on your computer's hard drive may not be able to be saved. ... Acer Aspire 5100 Notebook
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 0.9675 seconds