Having problems with your Compaq Presario 5000 PC Desktop ?

Printer not printing from computer

\015 Hp deskjet 952c ( with no disk and no instr. manual) and compaq presario 5715 computer. Problem: printer will not print from computer. error message says"error writing to lpt1. problem sending document to printer". Have tried using hp website recommendations- no luck. any advice?\015

Answers :


Thank you for your response, just try the following solution, wont take much of your time.

1. Check if the printer is plugged in properly. Confirm\015\012\011\011\011\011\011\011that printer power plug is connected to the printer and plugged into a live power\015\012\011\011\011\011\011\011outlet. After the printer is plugged in, the printer switches on automatically. There\015\012\011\011\011\011\011\011is no power button on the printer.
\015\012\011\011\011\011\011\011If the printer will not operate, see "The\015\012\011\011\011\011\011\011printer will not operate after it is plugged in"
\015\012\011\011\011\011\011\0112. This problem may arise if the printer and the computer\015\012\011\011\011\011\011\011are not connected properly. Ensure that the power cord and printer cable are securely\015\012\011\011\011\011\011\011connected.
\015\012\011\011\011\011\011\0113. Another possible reason to this problem is the\015\012\011\011\011\011\011\011operation of the print spool. If the print spool is not operating correctly, cancel\015\012\011\011\011\011\011\011print spooling and print with the print data sent directly to the printer.
\015\012\011\011\011\011\011\011Follow the procedures below:
\015\012\015\012\011\011\011\011\011\011\015\012\011\011\011\011\011\011A. Open the Printer Properties dialog box directly\015\012\011\011\011\011\011\011from the Start button.
\015\012\011\011\011\011\011\011B. Click the Spool Settings button on the Details\015\012\011\011\011\011\011\011tab and select "Print directly to the printer."
\015\012\015\012\011\011\011\011\011\011\015\012\011\011\011\011\011\0114. Ensure that the printer port (LPT1) is functioning\015\012\011\011\011\011\011\011properly.
\015\012\011\011\011\011\011\011Check the status of the printer port:
\015\012\015\012\011\011\011\011\011\011\015\012\011\011\011\011\011\011A. Right-click My Computer on the desktop and select\015\012\011\011\011\011\011\011Properties from the pop-up menu.
\015\012\011\011\011\011\011\011B. Click the Device Manager tab. Double-click Ports\015\012\011\011\011\011\011\011on the Device Manager tab then double-click Printer Port (LPT1).
\015\012\011\011\011\011\011\011C. Check information about problems with the port\015\012\011\011\011\011\011\011in Device Status in the General tab.
\015\012\011\011\011\011\011\011D. Click the Resources tab and check Conflicting devices.\015\012\011\011\011\011\011\011For information on how to delete a conflicting device, refer to the user's manual\015\012\011\011\011\011\011\011for the device.
\015\012\015\012\011\011\011\011\011\011\015\012\011\011\011\011\011\0115. Installation of printer driver may cause this problem\015\012\011\011\011\011\011\011as well. There may be a problem with the printer driver. Remove the printer driver\015\012\011\011\011\011\011\011and reinstall it.
\015\012\011\011\011\011\011\0116. Check whether there is a WPS (Windows Printing\015\012\011\011\011\011\011\011System) driver installed on your computer. You may not be able to print correctly\015\012\011\011\011\011\011\011if a WPS driver is installed.
\015\012\015\012\011\011\011\011\011\011\015\012\011\011\011\011\011\011A. Click Start, Settings, then Printers.
\015\012\011\011\011\011\011\011B. If a WPS driver is installed, open the WPS driver\015\012\011\011\011\011\011\011Properties dialog box by right-clicking its icon and selecting Properties from the\015\012\011\011\011\011\011\011pop up menu. In the Details tab, check the "print to the following port"\015\012\011\011\011\011\011\011setting.change the WPS driver port setting to FILE or uninstall the WPS driver.


Thank You


Your post/description "error writing to LPT1" indicates that the HP Deskjet 952c has been configured to be connected to the printer/parallel port. If you are not using this and instead the USB connections, what needs to be done is to change the printer port to USB. Additionally, the USB driver of the PC should also have been installed (if it still uses Windows 98) and verified that it does not have any yellow or red marks in the Control panel.

If on the other hand, your printer and PC are hooked up using the parallel port, what needs to be done is to set the LPT1/Parallel settings in the BIOS/CMOS. to enter the CMOS/BIOS, on restart or power up, press F1 to enter the BIOS Setup. On certain Compaq Presario PCs (prior to 2002) press the F10 key at the logo screen to enter setup. Look for Parallel or LPT1 settings. Choices would be ECC, ECP, EPP, Normal or something like that. You need to try different settings and find out which one will work. Of course it has to be saved, exit and reboot then test. If a no go, try the next choice.

Additionally, should you need the drivers and manual for the HP Deskjet 692c, please click on the link. A friendly reminder, drivers are OS specific.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.
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