Having problems with your Dell Dimension 4700 PC Desktop ?

I have a Dell Dimension 4700 that I am preparing to sell. I tried to use Dell PC Restore (Control, F-11) to get the computer back to the way it was when I purchased it, and delete my files. The system would not go into PC Restore mode, so it's possible it may have been disabled or corrupted at some point. Whatever the case, it didn't work. I am now doing a Norton Systemworks wipe on my C drive. Does anyone know if this will also wipe my operating system and Windows XP? I checked a box to leave O


Answers :

How you wipe the drive depends on what state you want the PC to be in when you sell it. Some of the Dell drivers may be needed for things like video, chipsets, the hard drive(s), modem (if equipped), the CD/DVD drives, sound, etc.
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\015\012You can wipe the drive and just leave the operating system, then re-boot and see what the operating system finds and needs to install drivers for. That's where you'll need the Dell discs.
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\015\012Then go to "My Computer", right-click the icon, choose Properties, click the hardware tab and click the Device Manager tab. Check the list of installed devices and if you have any question marks or explamation points. If you do, you may need to install additional drivers for those devices or get them from the vendor on the internet.
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\015\012A government wipe can be 1 pass, 3 pass, 7 pass DoD, Schneier, or 35 pass Gutmann (takes a long time).
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\015\012I usually wipe the drive, re-format it, re-install the operating system and drivers and then sell it. This is also a good time to open the case and blow all the dirt out of it. Don't do this in the house - it can make a mess.
I love it when the do-it-yourselfers fly off the handle, hit anything, run anything, try anything go completely bezerk then wanna ask for help. Seems like this is a good learning experience. To my knowledge there is no Control F11 restore. Don't know where you got that. How would a systemworks wipe know what files to delete and not delete? You could have achieved the same result putting in your restore disc, booting up off it, it will force you to format the drive anyway, and re-install windows.
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