Having problems with your Gateway MX8711 Notebook ?

Gateway MX8711 no power, battery.....what?

\015 My laptop suddenly wont turn on. When I press the power button the red light flashes like the battery is dead. The computer would not power on or charge when plugged in. So I thought I had a bad power cord. I used my circuit tester to see if I was getting power all the way through the power cord. Sure enough, I was. Power cord is fine. Then I hooked up my circuit tester to the part the connects to the battery to give it its charge, sure enough, I got power there too. So I thought I had a bad battery. I ordered one and got it in the mail, put the battery in and plugged it in. Nothing happened. I didn't even get the blinking red light that the other battery gave me. There is a little meter on the battery itself and the old one shows its lowest level on the meter, and the new battery shows nothing. \015\012\015\012I thought that the computer should still power on without the battery and still plugged into the wall outlet. Mine doesn't. What could be the problem?\015\012\015\012The only thing that I think I could check is the CMOS battery, I could replace that, but I cant power the computer on to get the current settings to input if the computer does power on afterwards.\015\012\015\012SUGGESTIONS PLEASE.....THANKS!!!\015

Answers :


To disassemble:

1) remove the four screws on the rear of the two top hinges

2) fold the screen all the way back and unsnap the small bezel above the keyboard. Remove

3) remove three top screws holding keyboard, unplug, and remove

4) remove the center motherboard screw which was under the keyboard

5) Now you're ready for the main action: Remove battery, HDD, memory cover, memory

6) unplug WiFi antenna wires on bottom (under memory cover) and thread back through hole

7) unplug display and display backlight

8) remove all bottom case screws and top case screws

9) gently work around the top bezel, unsnapping it as you go around, and remove.

Does the connection on the notebook wobble badly if you plug in the adapter and try to wiggle it? If so, the solder joints that connect the power socket to the motherboard may have broken. This means no juice to the main board OR battery, and explains why you can't use the notebook without the battery. If you want to try to fix it yourself, I couldn't find a link to a service manual, so you'd have to wing it. But you can't make it not work any worse. If you try this, you will have to completely disassemble the unit to lift out the motherboard and flip it over. Take photos/draw sketches, and keep different hardware separated.. When you get to the back of the board, if the power socket solder joints are broken, but look resolderable, FIRST turn the board right-side up and epoxy the socket the the board. When the epoxy has set, THEN resolder the connections using a low-wattage iron (not a gun). Reassemble it, cross your fingers, and plug in the AC adapter. If the charging indicator lights up, the notebook should now work.
\015\012 If you take the notebook to a service center, it will probably cost more than the price of a new notebook.
\015\012 If you want ME to give it a try, you would pay shipping both ways to Northern California, and $20 just for me to see if I can get to the socket. If I can't, that's all you pay. If I can get to the socket, but it's not fixable, you would pay another $20 for me to put it back together. If I can fix it, your total would come to $100 (plus the two-way shipping). You would get a 90-day guarantee.
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