Having problems with your HP Compaq nw8240 Mobile (PZ329UA) PC Notebook ?

Nw8240 laptop PCI Bus 2 devices freezing down

\015 I have a 3.5-yr-old nw8240 (hp) laptop, which freezes and won't start (boot) but after a while. Smart card devices and the wlan devices are malfunctioning; common factor is that they are in "PCI Bus 2". Could this be a loose connection or broken pin (or component) that only occurs after warmup? This laptop has served me well, and I wouldn't want to through it away yet. Any suggestions?\015

Answers :

Step 1: Begin troubleshooting by removing media and connected devices\015\012 \015\012\015\012 \015\012
  1. \015\012 Turn\015\012on the computer and remove any CDs and DVDs from their drives using the\015\012CD/DVD eject button on the outside of the CD/DVD drive.\015\012 If\015\012you are unable to turn on the computer and/or eject the discs, continue\015\012using these steps. Remember to remove the discs when the computer has\015\012power and you are able to open the drive door.\015\012
  2. \015\012
  3. \015\012 Turn off the computer and unplug the power cable from the power outlet.\015\012
  4. \015\012
  5. \015\012 With\015\012the computer turned off remove all other media and devices that are\015\012connected to the computer except for the mouse, monitor, and keyboard.\015\012Remove any floppies, printers, USB and FireWire devices, music players,\015\012cameras, and flash memory cards.\015\012
  6. \015\012
  7. \015\012 With the media and devices removed, turn on the computer.\015\012
  8. \015\012
  9. \015\012 \015\012 If the computer has the same startup problem, leave the devices disconnected, turn off the computer and continue to \015\012 Step 2\015\012\015\012. If the computer does not have the same problem, continue using these steps.\015\012 \015\012
  10. \015\012
  11. \015\012 \015\012If the computer is able to open Windows after the media and devices\015\012were removed, one of these items was preventing Windows from opening.\015\012Find which device or media item is causing the problem by reattaching\015\012or reinserting each to the computer one at a time. Restart the computer\015\012each time a device or media item is added until the startup problem\015\012reoccurs.\015\012
  12. \015\012
  13. \015\012 Once\015\012the media or device that is causing the problem has been identified, do\015\012not continue to use it. You can troubleshoot the device or media\015\012further. Here are some helpful troubleshooting tips: \015\012 \015\012\015\012 \015\012
    • \015\012 Now\015\012that you know which device is contributing to the startup problem, you\015\012can search the Internet or visit the manufacturer Support Web site to\015\012find more help and information.\015\012
    • \015\012
    • \015\012 CD,\015\012DVD, floppy, or camera cards that are damaged, dirty or scratched may\015\012interfere with the startup process. Do not start the computer with\015\012media in the drives.\015\012
    • \015\012
    • \015\012 \015\012The computer may try to start an operating system from an external\015\012storage device, such as a USB or FireWire drive. You can immediately\015\012work around this problem by attaching external storage devices only\015\012after Windows has opened.\015\012
    • \015\012
    • \015\012 Camera cards that are left in printers can cause startup problems. Do not leave camera cards in printers.\015\012
    • \015\012
    • \015\012 \015\012Some\015\012printers that have media card readers might contribute to startup\015\012problems when used with computers that have older BIOS versions.\015\012Updating the BIOS on the computer may resolve the problem. For further\015\012information about how to find and download BIOS updates for your HP or\015\012Compaq computer, please refer to Updating the BIOS\015\012\015\012.\015\012 \015\012
    \015\012 \015\012
  14. \015\012
  15. \015\012 If the problem still exists, continue to the next step.\015\012
Repair Help & Product Troubleshooting for HP Compaq nw8240 Mobile (PZ329UA) PC Notebook

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