Having problems with your HP Compaq Presario V6000T Notebook ?

Compaq presario--can't surf to the internet through wi fi

\015 I can't surf to the internet with my laptop, I can connect through wi fi zone though. It's just that after I got connected, and ready to surf, when I enter the web address that I want to go to, there are error messages showing up on the screen.. like 'not a valid address', 'there was a problem connecting to the internet' and many other error messages. I suspect that it was after my laptop had a virus, I don't know, I had a feeling it got its virus after I install an updated norton antivirus, I wasn't aware at first, not after my officemates told me, that I need to remove the norton2007 I had initially when I bought the laptop together with the windows vista os. Just right after I install the software, my laptop hung, like it was all blacked out, and I can't make it turn off.. Then I removed the battery, put it back in, then suddenly I can't open it. I brought it to a friend, he did some f10, f12, or f8, I don't know and finally it opened, he just went to something that says hp total care and it opened. I can use my laptop again, but still i can't connect to the internet, and surf, so I can't update my anti virus at all.. And then eventually, I noticed that I can't open any files in cd/dvd.. It just says on the icon for dvd on my computer the size of the memory that the cd has, but every time I try to open the cd, it says blank cd. I can't even burn cd sometimes. Please help. Thanks. I bought it from Dubai by the way.\015

Answers :

Can u try to format the laptop
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