Having problems with your HP Pavilion dv6000z Notebook ?

Doesn't work all the time and makes a whirring noise, do i need to buy a new cd/dvd drive?

Answers :

Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.\015\012\015\012
  1. Turn on the computer and remove any discs from the CD/DVD drive.
  2. \015\012
  3. \015\012In Windows 98 and Me, double-click the My Computer\015\012 icon on the desktop.\015\012In Windows XP, click Start\015\012 and then My Computer\015\012.
  4. \015\012
  5. A\015\012CD/DVD drive icon displays on the My Computer screen when Windows\015\012recognizes the drive. If Windows recognizes the drive, find and use a\015\012section below that pertains to the CD-writing software with the issue.
  6. \015\012
  7. \015\012If the drive does not display on the My Computer screen, go to the \015\012Microsoft support website\015\012\015\012 and search for documents on missing CD DVD drive\015\012.
\015\012 RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.\015\012\015\012\015\012\015\012\015\012\015\012
\015\012NOTE: \015\012Install any updates for the RecordNow engine available on the \015\012Sonic support web site\015\012\015\012 (in English).\015\012\015\012Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.\015\012\015\012\015\012\015\012\015\012\015\012
\015\012NOTE: \015\012The steps below pertain to Windows XP.\015\012\015\012
  1. \015\012Click Start\015\012 and then Control Panel\015\012.
  2. \015\012
  3. \015\012Double-click Add or Remove Programs\015\012.
  4. \015\012
  5. \015\012Select Record Now\015\012 and then click Add/Remove\015\012.
  6. \015\012
  7. Follow the on-screen instructions until the uninstaller finishes.
  8. \015\012
  9. \015\012Select DirectCD\015\012 and then click Add/Remove\015\012.
  10. \015\012
  11. Follow the on-screen instructions until the uninstaller finishes.
  12. \015\012
  13. Remove any discs from the drives and restart the computer.
\015\012\015\012Step 2: Installing RecordNow using Application RecoveryAfter Windows restarts, install the RecordNow software to begin creating CDs.To install the RecordNow software, follow the steps below.\015\012\015\012
  1. \015\012Click Start\015\012, All Programs\015\012, HP Tools or Compaq Tools\015\012, and then Application Recovery\015\012.
  2. \015\012
  3. \015\012Click Application Installation\015\012 and then click Next\015\012.
  4. \015\012
  5. \015\012Select HP Record Now or Sonic RecordNow!\015\012 and then click Install\015\012.
  6. \015\012
  7. The installation automatically installs all files. Follow the on-screen instructions.
  8. \015\012
  9. Restart the computer after the installation completes.
The HP Record Now or Sonic RecordNow! software should now recognize the CDRW drive.\015\012Back to topRoxio (Adaptec's) Easy CD Creator does not detect the CDRW driveEasy CD Creator produces an error message when it is unable to detect the drive, such as:\015\012There are currently no supported CD Recorders available...To prevent these errors from occurring, follow the steps below.\015\012\015\012\015\012\015\012\015\012\015\012
\015\012NOTE: \015\012Windows\015\012XP is not compatible with Easy CD Creator 4 and earlier. If the HP\015\012Pavilion computer was updated to Windows XP from Windows 98 or Me, use\015\012the native CD writing ability in Windows XP or purchase and install CD\015\012writing software that is compatible.\015\012\015\012Step 1: Installing updates for Roxio (Adaptec) Recording Software\015\012If the recording software is from Roxio (formerly Adaptec), go to the \015\012Roxio software updates page\015\012(in English) to obtain any software updates that are available for Easy\015\012CD Creator (with or without CD Copier or Direct CD). If Roxio still\015\012does not detect the CDRW drive after installing the updates, continue\015\012to the next step.\015\012\015\012Step 2: Changing the CD drive letter back, if it changedUpgrading\015\012to Windows 98 or Windows Me can change the drive letter to a different\015\012letter and make the drive undetectable to Easy CD Creator. To change\015\012the drive letter back to F or another previously designated letter,\015\012follow the steps below.\015\012\015\012
  1. \015\012Right-click the My Computer\015\012 icon on the desktop.
  2. \015\012
  3. \015\012Click Properties\015\012. The System Properties window opens.
  4. \015\012
  5. \015\012Click the Device Manager\015\012 tab.
  6. \015\012
  7. \015\012Click the plus\015\012 sign next to CD-ROM\015\012.
  8. \015\012
  9. \015\012Double-click the CD-ROM name and then click the Settings\015\012 tab.
  10. \015\012
  11. \015\012Under Reserved drive letters\015\012, select M (or the previously assigned letter)\015\012 from the drop-down list. Be sure that both the Start\015\012 drive letter and the End\015\012 drive letter are the same.
  12. \015\012
  13. \015\012Click OK\015\012, Close\015\012, and then Yes\015\012.
  14. \015\012
  15. Restart the computer. If Easy CD Creator continues to fail to recognize the CDRW drive, continue to the next step.
\015\012\015\012Step 3: Uninstalling Easy CD CreatorIf\015\012the above steps fail to make Easy CD Creator recognize the CDRW,\015\012recover Easy CD Creator by uninstalling it. Recovering Easy CD Creator\015\012resets the software and causes it to look for the CDRW drive again. Be\015\012sure that you have the last recovery disc of your Pavilion recovery\015\012disc set before continuing.uninstall Easy CD Creator, \015\012\015\012Step 4: Installing Easy CD Creator using Application Recovery\015\012
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