Having problems with your Panasonic PC Desktops ?

I can successfully download the software, "Image Creator 1.5" from Panasonic's web site but then when I try to install it I get an error message, "Error reading file." Could it be because I have XP Home instead of XP Pro edition of Windows? I emailed Panasonic over a week ago without any response. I've never had any trouble installing downloaded software before. Any suggestions? STW


Answers :

The downloaded file is probably corrupt/didn't download properly, or there could be a conflict with another software. A "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software.

Download the latest version of the software for XP from the manufacturer's website.

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After restarting, reinstall the downloaded software. Next, do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer

Hope that helps...Should you have any further questions, please feel free to post them here.

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Cheers!
IrishDruid

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